Q1) How do I reset/update my password on the ISO digital learning platform?
You need to reset/update your password to the ISO Global Directory if you forgot it or want to update it.
Q2) How do I gain access to the platform?
If you already have an account on the ISO Global Directory, you could directly access the digital learning platform using that account after accepting the related terms and conditions. Otherwise, you need to contact the ISO member in your country to create an account for you before completing the registration process.
For more information, please contact capacity@iso.org.
Q3) How do I get back to the homepage?
In the navigation bar at the top of your screen, you will see the "ISO" logo. If you click on this, you will always return to the site homepage, no matter where you are within the site.
Q4) How should I contact if I have a problem in accessing or completing a course?
Please contact the ISO capacity building unit capacity@iso.org.
Q5) How can I enroll myself in a specific course?
Once
you login to the platform, you can search for a course using the search bar or
using all courses block. You can select the course you want to enroll in. Once
selected, you can click the enroll me button and you will automatically have
access to the course.
Q6) What is the meaning of VILT?
VILT means virtual instructor-led training which refers to training that is delivered in a virtual environment. The instructor and learner are in separate locations. A virtual learning environment aims to simulate a traditional classroom to make the online training experience effective and adaptable to learners. Joining an ISO VILT event is by invitation only.
Q7) How do I get my certificate?
Your certificate will be available to download once you have completed a course.
Q8) Where do I find the Terms and Conditions of using the ISO digital Learning Platform?
Click on the pdf document below to download the Terms and Conditions.